The main reason behind the growth of The Drain Surgeon is simple: We treat customers better than anyone else!

We know you have choices. You can get plumbing services from any of numerous plumbing companies. However, were convinced that when it comes to providing the best service, were your only choice. Providing a superior level of customer service is an all-consuming passion for us and an achievement in which we take immense pride. We aspire to provide quality craftsmanship and professionalism with every job to which we are dispatched. Customer satisfaction on every job preformed is our companys primary goal. Friendly, courteous, knowledgeable and totally committed to serving you better than anyone else. Thats what The Drain Surgeon is all about! Why choose us?
The Drain Surgeon Group, established 1979, operates nationally under the brand names of The Drain Surgeon and The Electro Surgeon. Controlled from a dedicated head office premises in Hatfield, Pretoria, our network currently consists of 13 franchised areas and provides a true and literal 24-hour service, 7 days a week and at no extra charge. Founder and Managing Director Glenn Pratt is a master plumber and was the past Vice President of the Institute of Plumbing South Africa (IOPSA). We are also members of several professional bodies and subscribe to the highest ethical standards in all our dealings. The Drain Surgeon is now the largest plumbing repair company in the southern hemisphere.